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Commerce questions — where is my order, is this in stock, can I change the address — are the ones customers ask most and the ones that cost the most to answer by hand. FlozentAi lets an agent answer them from live Shopify data while keeping every order change behind a human decision.
| Definition | Import the Shopify Admin API specification for orders, products and inventory. |
|---|---|
| Credential | Admin API access token from a custom app, stored in your vault. |
| Stored as | A secret:// reference to your own vault. FlozentAi never holds the value. |
Action names are yours to choose during review — these are the shapes most teams end up with. Anything that writes is confirmation-gated unless you deliberately publish it otherwise.
| Action | Kind | What it does |
|---|---|---|
order.get | Read | Read an order with fulfilment status. |
product.search | Read | Find products and variants. |
inventory.get | Read | Check available units by location. |
order.update | Write | Change an address or line item, once approved. |
There is no field in the console that accepts a token or a password. You store the secret in your vault and give FlozentAi a reference; the runtime resolves it inside the execution layer, after the policy decision.
The end user signing in to your storefront becomes an end user inside a host tenant, and the run is bound to that identity. The agent cannot widen its own scope, because the scope is resolved from the token, not from the conversation.
Draft support replies from live system data and keep a human on the send button. Approval-gated AI for support teams.
Read more ProductShip an AI assistant inside your own SaaS product, scoped per customer, without building the governance layer yourself.
Read more Customer facingAnswer order, stock and delivery questions from live commerce data with an AI agent scoped to each customer.
Read moreImport the specification, review what it found, and publish only what you want reachable.